Introducing RMPBS Passport

How to Activate Passport:

If you’re a current member who gives $60 per year or $5 per month or more, click here to retrieve your code and activate your RMPBS Passport. Scroll down to access frequently asked questions!

Not a member? Become one today to get your RMPBS Passport!

All set? Let's watch some videos!

Introducing RMPBS Passport

RMPBS Passport is our newest member benefit that gives you extended access to an on-demand library of quality public television programming, including your favorite local shows. You can now watch hundreds of hours of local and PBS programming, including every episode of every season of Downton Abbey on MASTERPIECE, plus others like ViciousEARTH a New WildHow We Got to NowThe Great British Baking Show and many more.

New this month on RMPBS Passport: 

Frequently Asked Questions

1.   What is RMPBS Passport?
2.   Why is Rocky Mountain PBS making this service available?
3.   How can I activate my RMPBS Passport account?
4.   I just made a donation today, why can’t I activate RMPBS Passport?
5.   I’m seeing a message that says I already activated, but I can’t remember how to sign in. 
6.   What kind of device do I need to view RMPBS Passport videos?  
7.   I am an active RMPBS member. Why can’t I watch RMPBS Passport content on my Apple TV, Roku, Amazon Fire Stick, etc.?
8.   What desktop browser do I need? 
9.   I am a member of another PBS station. Am I entitled to RMPBS Passport? 
10.  Can I view RMPBS Passport videos outside of the United States? 
11.  What kind of content can I find on RMPBS Passport?
12.  How can I find content that’s available on RMPBS Passport?
13.  Who qualifies for RMPBS Passport?
14.   Is RMPBS Passport a service or subscription that people can purchase?
15.  Does RMPBS Passport mean there will be no more free streaming on PBS.org or on the Rocky Mountain PBS website?
16.  Doesn’t having a subset of content only for members go against what PBS and Rocky Mountain PBS stand for?
17.  I’m not seeing my favorite PBS show in RMPBS Passport. Why not?
18.  I cannot afford to donate at this time. Is there a way for me to view this content?
19.  Will PBS KIDS content be available via RMPBS Passport?
20.  Are there resources for my RMPBS Passport account?


1.    What is RMPBS Passport?

RMPBS Passport is a new member benefit that provides Rocky Mountain PBS donors extended on-demand access to a rich library of quality public television programming. This is one of the many benefits that Rocky Mountain PBS provides its members, along with exclusive event notification and access, membership appreciation deals and behind-the-scenes studio tours. 

2.    Why is Rocky Mountain PBS making this service available?

As more and more people are watching television content on demand on digital devices, RMPBS Passport gives Rocky Mountain PBS members a way to enjoy extended access to PBS and RMPBS content on platforms including computers, smartphones and tablets.

3.  How can I activate my RMPBS Passport account?

If you are an active RMPBS member giving at least $60 (or $5 monthly), and we have a valid email address on file, you may click here to have your RMPBS Passport activation code emailed to you. If we do not have your email address on file you may send an email to viewer@rmpbs.org and we will add your email address to your member account.

4.   I just made a donation today, why can’t I activate RMPBS Passport? 

If you donated online by clicking a "Donate now to watch" button, you should see an activation link pop-up once your donation is complete. If you gave your donation through another online form or over the phone, it may take a few days for your gift to be entered into our database and your activation code assigned. Please email viewer@rmpbs.org and one of our agents will make sure you get your activation code as soon as possible.

If you encounter additional issues, i.e. the activation link pop-up does not appear you may email viewer@rmpbs.org and one of our agents will make sure you get your activation code as soon as possible.

5.   I’m seeing a message that says I already activated, but I can’t remember how to sign in. 

At the time you activated, you were asked to choose one of 3 sign in methods: using your Google, Facebook, or PBS account. If you cannot remember which option you chose, you can try each one without doing any harm to your accounts. Each has its own process for resetting passwords should you need to.

6.   What kind of device do I need to view RMPBS Passport videos? 

RMPBS Passport can be accessed on rmpbs.org, the RMPBS App for iPhone and iPad, the PBS Video iOS and Android apps, Apple TV, Roku, Amazon Fire TV, Amazon Fire Stick and Chromecast.

7.   I am an active RMPBS member. Why can’t I watch RMPBS Passport content on my Apple TV, Roku, Amazon Fire Stick, etc.?

Some devices require a separate device activation to link your RMPBS Passport account to you device. Click on your device for activation instructions:

8.  What desktop browser do I need? 

RMPBS Passport supports the latest versions of Chrome, Firefox, Internet Explorer, and Safari.

9.  I am a member of another PBS station. Am I entitled to RMPBS Passport? 

RMPBS Passport is only available to donating members of RMPBS. However, many PBS stations across the country are introducing this new benefit to their members. Please contact your local station to find out if they are offering this service and to activate.

10.  Can I view RMPBS Passport videos outside of the United States? 

Due to rights restrictions, our streaming videos can only be viewed within the United States.

11.  What kind of content can I find on RMPBS Passport?

At launch, RMPBS Passport will include several hundred hours of programming, representing many genres, including drama, science, history, natural history and the arts. Notable titles include MASTERPIECE series such as Downton Abbey and Wolf Hall, along with other favorites such as Vicious, Earth A New Wild, How We Got to Now, The Great British Baking Show and many more. RMPBS Passport will also include popular Rocky Mountain PBS programs such as Colorado Experience, Arts District and Colorado State of Mind.

The RMPBS Passport library will continue to grow as more series and episodes are added.

12.    How can I find content that’s available on RMPBS Passport?

RMPBS Passport can be accessed on the RMPBS website, as well as on PBS.org, the PBS Video apps for Android and iOS smartphones and tablets, and the PBS app on AppleTV once RMPBS has been identified as the member’s local station. To get started, look for videos with the compass icon. Those videos are only available to users who are registered for RMPBS Passport.

13.    Who qualifies for RMPBS Passport?

RMPBS Passport is the newest member benefit available from Rocky Mountain PBS for members with a yearly contribution of at least $60 or an ongoing monthly contribution of $5 or more. It cannot be purchased separately.

Members who wish to take advantage of RMPBS Passport must activate their account for access. They will be asked to register to confirm their identity and membership status, and then they can start enjoying RMPBS Passport. 

If you are not a current member of Rocky Mountain PBS, become a member today to access your RMPBS Passport.

 

14.    Is RMPBS Passport a service or subscription that people can purchase?

RMPBS Passport is an added benefit of station membership. It cannot be purchased separately and is not a subscription service. 

15.    Does RMPBS Passport mean there will be no more free streaming on PBS.org or on the Rocky Mountain PBS website?

No. PBS and Rocky Mountain PBS content will continue to be available for free on PBS.org, RMPBS.org, and other digital platforms. RMPBS Passport provides extended access to a rich library of content for RMPBS members to enjoy. 
Certain content, including news and public affairs programs such as FRONTLINE, PBS NEWSHOUR, INDEPENDENT LENS and POV, will always be accessible to everyone.

16.    Doesn’t having a subset of content only for members go against what PBS and Rocky Mountain PBS stand for?

PBS is committed to providing free streaming of local and national content across multiple platforms after a program airs. RMPBS Passport goes one step further by offering extended access to a rich library of content for station donors.

Certain content, including news and public affairs programs, such as FRONTLINE, PBS NEWSHOUR, INDEPENDENT LENS and POV, will always be accessible to everyone.

17.    I’m not seeing my favorite PBS show in RMPBS Passport. Why not?

Initially, several hundred hours of content will be available via RMPBS Passport This library of content will continue grow over time as more titles are added.

18.   I cannot afford to donate at this time. Is there a way for me to view this content? 

All broadcast content remains available to all viewers on air per our broadcast schedule and will remain online and on mobile for at least two weeks and, in some cases, longer. We believe the new arrangement allows for ample viewing of excellent content, albeit for a more limited time for some programs.

19.    Will PBS KIDS content be available via RMPBS Passport?

There are no plans to include PBS KIDS programming in RMPBS Passport at this time.

20. Are there resources for my RMPBS Passport account? 

Yes, feel free to utilize PBS Passport Help. For other questions concerning your membership, please email viewer@rmpbs.org or call Viewer Services at 303-620-5742. 

Didn’t find your answer here? CLICK HERE to submit a support request or call 1-855-782-0628.