Colleen Abdoulah, who was the only female CEO to lead a top-ten cable operating company, is widely respected for her passionate focus on customer experience and company culture. In April 2014 Colleen implemented a four year succession plan and moved to the Chair of the Board. Colleen guided WOW! Internet, Cable and Phone for 12 years, overseeing industry-leading financial success and creating unprecedented value for employees and shareholders. During her tenure, WOW! quadrupled the customer base served, from 200,000+ to more than 800,000 with revenues of over $1.2B. Under Colleen’s leadership, WOW! earned a remarkable 19 J.D. Power and Associates awards for customer satisfaction, multiple top-provider awards from Consumer Reports, and the PC Magazine Readers’ Choice Award for top cable Internet service provider. She is equally proud of the many awards WOW! received as an employer, including recognition as a 2012 and 2013 National Best and Brightest Companies to Work For winner.
Prior to joining WOW!, Colleen spent much of her career at Tele-Communications Inc. (TCI) where she served in a number of positions including Assistant COO and Executive Vice President of Cable Operations.
Within the telecommunications industry, she serves on the Board of the American Cable Association, a lobbying organization representing the interests of independent cable operators. She also serves on the board of C-SPAN, and is a past Vice President of the Executive Board of Women in Cable and Telecommunications as well as past Chairperson for the WICT Foundation.
In the non profit world, Colleen is an ardent voice for those who have been marginalized. She is past Chair of the Board for the Rocky Mountain Children’s Law Center, a non-profit advocacy group for abused and neglected children. She currently serves on the board for The Women’s College of the University of Denver; the Colorado Chapter of the International Women’s Forum; and World Pulse.
As keynote speaker at a variety of management conferences and business forums, Colleen has shared her views on the strategic importance of customer experience and company culture; development of gender-balanced management and leadership; and cultivation of authentic leadership, among other topics. She delivers her messages with stunning honesty and energy, stories of personal courage, and always a keen sense of humor.
Colleen received her undergraduate degree in Public Relations and Marketing from Mount Royal College in Calgary, and her MBA from the University of Denver.
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